Return Policy

7-Day Happy Return

Enjoy peace of mind with our straightforward return process for all eligible items.

Conditions for Return

Wrong product delivered
Defective or damaged items
Missing parts or accessories
Significant difference from description

Items Not Eligible

The following cannot be returned:

  • Digital products (Ebooks, Software licenses)
  • Items with broken seals (Health & Beauty)
  • Products without original packaging or invoices

How to Return

  1. Log in to your account and go to "My Orders".
  2. Select the item you wish to return and click "Return Request".
  3. Wait for our customer service to call you for verification.
  4. Hand over the item to our courier or send it to our hub.